{"id":13400,"date":"2025-06-18T08:15:29","date_gmt":"2025-06-18T08:15:29","guid":{"rendered":"https:\/\/glkpower.com\/?page_id=13400"},"modified":"2026-09-29T17:07:04","modified_gmt":"2026-09-29T09:07:04","slug":"faq","status":"publish","type":"page","link":"https:\/\/glkpower.com\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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  • \n\t\t\t\t\t\t\t\t\t\tAccueil<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tFAQ<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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    <\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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    1. Quels types de batteries externes proposez-vous ?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Nous proposons une large gamme incluant des batteries externes haute capacit\u00e9 pour l'ext\u00e9rieur (48 000 \u00e0 96 000 mAh), des batteries compatibles PD, des panneaux solaires, ainsi que des mod\u00e8les \u00e0 charge sans fil et multi-ports.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    2. Proposez-vous des services OEM et ODM ?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Oui, nous proposons des services OEM et ODM. Les produits peuvent \u00eatre enti\u00e8rement personnalis\u00e9s en fonction de votre image de marque, de vos sp\u00e9cifications et des besoins du march\u00e9.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    3. Quelle est votre quantit\u00e9 minimale de commande (MOQ) ?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    La quantit\u00e9 minimale de commande (MOQ) d\u00e9pend du mod\u00e8le et de la personnalisation. Veuillez nous contacter en nous communiquant les d\u00e9tails de votre produit et de votre commande pour obtenir un tarif pr\u00e9cis.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    4. Quel est le d\u00e9lai de r\u00e9alisation ?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    G\u00e9n\u00e9ralement 15 \u00e0 60 jours pour la production en s\u00e9rie apr\u00e8s validation de l'\u00e9chantillon, auxquels s'ajoute le d\u00e9lai d'exp\u00e9dition. Un calendrier d\u00e9taill\u00e9 est fourni avec chaque devis.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    5. Puis-je demander des \u00e9chantillons ?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Absolument. Des \u00e9chantillons sont disponibles pour des essais (des frais peuvent s'appliquer) et sont g\u00e9n\u00e9ralement rembours\u00e9s lors de la confirmation d'une commande en gros.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    6. Quelles certifications de s\u00e9curit\u00e9 vos produits poss\u00e8dent-ils ?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Nos batteries externes sont certifi\u00e9es UL, CE, FCC, BSMI, RoHS, UN38.3 et MSDS, et b\u00e9n\u00e9ficient d'une assurance responsabilit\u00e9 civile mondiale PICC, garantissant ainsi une qualit\u00e9 et une conformit\u00e9 de premier ordre.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    7. Quels modes de paiement acceptez-vous ?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Nous acceptons les paiements par virement bancaire (T\/T) et par lettre de cr\u00e9dit (L\/C). Un acompte de 30 % est g\u00e9n\u00e9ralement requis, le solde \u00e9tant d\u00fb avant l'exp\u00e9dition ou selon les conditions convenues.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    8. Assurez-vous un support technique ?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Oui. Nous proposons une assistance technique compl\u00e8te, un service apr\u00e8s-vente et des conseils pour garantir une utilisation fluide de nos produits.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    9. O\u00f9 \u00eates-vous situ\u00e9s ?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Nous disposons d'un bureau commercial \u00e0 Shenzhen et exploitons une unit\u00e9 de production de 5 000 m\u00b2 \u00e0 Dongguan, en Chine.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    10. Can your power banks charge laptops, drones, or car appliances?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Yes. Our power banks with DC port and cigar socket support 12V\/24V devices such as laptops, drones, car refrigerators, and projectors. Be sure to check power output compatibility.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    11. How long can your power banks changer device?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Run time depends on device wattage and battery capacity. For example, a 300Wh power bank can power a 30W device for about 10 hours. Contact us for a custom runtime estimate.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    12. What type of batteries do you use?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    We use premium battery cells from Samsung, LG, DMEGC, and EVE, including 18650, 32700, and LiFePO4 types\u2014ensuring high performance, safety, and long cycle life.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    13. Do your power banks support solar charging?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Yes, many of our models support solar charging through DC or Anderson ports, using MPPT technology to make charging more efficient.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    14. What after-sales support do you offer?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    We provide technical support, product guides, and warranty service. Our team is ready to assist with any issue or inquiry during and after your purchase.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    15. What is the lifespan of your power banks?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Our power banks are built with high-quality materials and components. With proper care, they typically last for several years, depending on usage and conditions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    16. Can you provide detailed product specifications?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Yes, we offer full product specs and technical data sheets upon request. Contact our team for detailed documents tailored to your needs.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    17. What is your quality control process?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    We follow a strict multi-step QC process, including material testing, aging tests, and final inspections before shipment to ensure product reliability and safety.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    18. Can I get updates on industry trends and products?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Yes. We regularly share insights, product updates, and market trends with our partners to help them stay ahead in their business decisions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    19. How do you handle product issues or returns?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    In case of defects or issues, please contact us promptly. We will assess the problem and provide a repair, replacement, or refund based on our warranty policy.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

    Home FAQ 1. What types of power banks do you offer? We provide a broad range including high-capacity outdoor power packs (48k\u201396k\u202fmAh), PD power banks, solar panels, wireless-charging, and multi-port models. 2. Do you offer OEM and ODM services? Yes, we offer both OEM and ODM services. Products can be fully customized based on your […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13400","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/glkpower.com\/fr\/wp-json\/wp\/v2\/pages\/13400","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/glkpower.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/glkpower.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/glkpower.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/glkpower.com\/fr\/wp-json\/wp\/v2\/comments?post=13400"}],"version-history":[{"count":3,"href":"https:\/\/glkpower.com\/fr\/wp-json\/wp\/v2\/pages\/13400\/revisions"}],"predecessor-version":[{"id":15897,"href":"https:\/\/glkpower.com\/fr\/wp-json\/wp\/v2\/pages\/13400\/revisions\/15897"}],"wp:attachment":[{"href":"https:\/\/glkpower.com\/fr\/wp-json\/wp\/v2\/media?parent=13400"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}